Satisfaction of Elderly Patient's Caregiver With the Assistance Instructions Given at an University Hospital
Abstract
Introduction: It is important to know how caregivers perceive the care elderly have during hospitalization, as well as how they estimate quality of discharge instructions received from the health team.
Objectives: Assess caregiver satisfaction with elderly hospital care and guidance provided by the health team for home care after discharge at an university hospital, while analyzing sociodemographic influence.
Methods: This cross-sectional study evaluated 102 caregivers following hospitalized elderly. Data was acquired by two structured interviews applied after admission and after discharge, respectively.
Results: It was verified that 79 caregivers (77.5%) affirmed having received discharge instructions before leaving the hospital. Out of these, 81% found it as excelent or good, and 53,9% considered instructions adequate to the elder's socioeconomic condition. It was observed that 55,2% of those who rated discharge teaching as excelent had been given by doctors. From the caregivers that felt poorly confident after discharge, 75% did not receive any the discharge instructions.
Conclusion: Interviewed caregivers got overall satisfied with healthcare provided to elderly admitted at the hospital. On the other hand, they were less satisfied with information upon hospital discharge, which is essential for appropriate elderly home care.
Keywords
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access and Benefits of Publishing Open Access).
