Satisfaction of Elderly Patient's Caregiver With the Assistance Instructions Given at an University Hospital

  • Victor Egypto Pereira Federal University of Paraiba
  • Marianne Silveira Mendonça
  • Vanessa Cruz Werton Sales
  • Heitor Cabral Frade
  • Anna Tereza Alves Guedes
  • Cristina Wide Pissetti
  • Rilva Lopes de Sousa-Muñoz

Abstract

Introduction: It is important to know how caregivers perceive the care elderly have during hospitalization, as well as how they estimate quality of discharge instructions received from the health team.

Objectives: Assess caregiver satisfaction with elderly hospital care and guidance provided by the health team for home care after discharge at an university hospital, while analyzing sociodemographic influence.

Methods: This cross-sectional study evaluated 102 caregivers following hospitalized elderly. Data was acquired by two structured interviews applied after admission and after discharge, respectively.

Results: It was verified that 79 caregivers (77.5%) affirmed having received discharge instructions before leaving the hospital. Out of these, 81% found it as excelent or good, and 53,9% considered instructions adequate to the elder's socioeconomic condition. It was observed that 55,2% of those who rated discharge teaching as excelent had been given by doctors. From the caregivers that felt poorly confident after discharge, 75% did not receive any the discharge instructions.

Conclusion: Interviewed caregivers got overall satisfied with healthcare provided to elderly admitted at the hospital. On the other hand, they were less satisfied with information upon hospital discharge, which is essential for appropriate elderly home care.

 

Published
Dec 4, 2016
How to Cite
PEREIRA, Victor Egypto et al. Satisfaction of Elderly Patient's Caregiver With the Assistance Instructions Given at an University Hospital. International Archives of Medicine, [S.l.], v. 9, dec. 2016. ISSN 1755-7682. Available at: <http://imed.pub/ojs/index.php/iam/article/view/1940>. Date accessed: 20 nov. 2017. doi: http://dx.doi.org/10.3823/2195.
Section
Global Health & Health Policy

Keywords

Caregivers; Consumer Behavior; Patient Discharge